Platform Software Enabling and Optimization

Job Description

• Assists in providing graphics related technical support for one or many product(s) and/or product family.
• Responsibilities may include customer issues triage, drive engineering for solutions, participating in new product enabling, representing the customers technical needs, creating competitive analysis from a technical perspective, developing and presenting technical product training materials.
• Works with the sales team to help resolve customers technical questions, participates in customers visits, and presentations.
• Owns creation and maintenance of data sheets and application notes. Individuals act as technical experts, consultants, analysts, and program managers. Responds to customer/client requests or events as they occur.

Qualifications

• Bachelor's/Master's in Computer Science, Computer Engineering, Electrical Electronic Engineering or related fields with 2-3 years of related experience.
• Solid working knowledge of Intel platform bring-up.
• Experience working with Intel Architecture / SoC Platform.
• Experience in isolating/resolving hardware/software issues/ability to debug/root causing software failures.
• Familiarity with device drivers and system programming/understanding of BIOS/Windows OS/Linux OS.
• Experience platform software and system SW debug tools in previous work would be an added advantage.
• Experience with Linux environment would be an added advantage.
• Ability to communicate effectively in verbal/written forms and to participate in fast-paced discussions.
• Work well within a local/global team environment and independently.
• Accountability, resourceful and proactive with sense of urgency. Open-minded, adaptable and willing to learn.

Inside this Business Group

The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.